Terms of service
OVERVIEW
Welcome to Sierra1 Creations. Throughout the site, the terms “we”, “us” and “our” refer to Sierra1 Creations. We operate this website and online store, including all related information, content, products, and services, to provide customers with a secure and professional shopping experience.
By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service, including all policies referenced on our website. If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
SECTION 2 - PRODUCTS
Sierra1 Creations specializes in custom handmade and laser engraved products. Due to the handmade and custom nature of our items, slight variations in color, engraving, or appearance may occur.
We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will perfectly reflect the final product.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 - ORDERS
We reserve the right to refuse or cancel any order at our discretion. Orders may be limited or canceled if fraudulent activity or unauthorized transactions are suspected.
Customers are responsible for providing accurate billing, shipping, and contact information during checkout.
SECTION 4 - PRICING AND PAYMENTS
All prices are listed in U.S. Dollars. Prices may change without notice.
Customers agree to provide current and accurate payment information. By placing an order, you authorize us to charge the payment method provided.
SECTION 5 - SHIPPING
Processing times may vary because products are custom made to order.
Estimated delivery times are not guaranteed and may be affected by shipping carriers, weather, holidays, or circumstances outside our control.
Once an order is transferred to the shipping carrier, Sierra1 Creations is not responsible for shipping delays or lost packages caused by the carrier.
SECTION 6 - RETURNS AND REFUNDS
Because our products are custom made and personalized, we do not accept returns or exchanges unless:
The wrong item was received
The item arrived damaged
There is a manufacturing defect
Customers must contact us within 7 days of delivery regarding any issue with their order.
Please review our Refund Policy available on our website for complete details.
SECTION 7 - INTELLECTUAL PROPERTY
All content on this website, including logos, graphics, product photos, text, and designs, is the property of Sierra1 Creations and may not be copied, reproduced, or used without written permission.
All trademarks and brand names belong to their respective owners.
SECTION 8 - THIRD-PARTY SERVICES
Certain services or content available through our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites or services.
SECTION 9 - PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy available on our website.
SECTION 10 - LIMITATION OF LIABILITY
Sierra1 Creations shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.
All products and services are provided “as is” and “as available” without warranties of any kind.
SECTION 11 - CHANGES TO TERMS
We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
SECTION 12 - CONTACT INFORMATION
Sierra1 Creations 13393 Emerald Copper
Horizon City, TX 79928
United States
Email: sierra1creations@gmail.com